Complaints

If you have a complaint or suggestion please complete our Feedback Form or contact our practice manager, Mrs Lorraine Knapp who will be happy to help on 01483 761100 or by email lorraine.knapp@nhs.net.

We try to deal with all complaints in a timely manner and will acknowledge any complaint as soon as reasonably possible. Complaints can take many forms; we take any complaints on a case by case basis and will respond accordingly.

We prefer to deal with any complaints in-house as we can, in most cases, respond and resolve any problems directly with you.